When you play at NewBet, you’re guaranteed a fair, responsible and secure casino environment. Staffed by attentive and knowledgeable experts, our Customer Support team is here to make sure your time with us is hassle-free and as enjoyable as possible. Whether you need help with a big issue or a minor query, or even just fancy a chat – we’re available 24/7.

our mission

Our mission is to make users successful and provide an excellent user experience for their games and bets by offering a flawless and localised Sportsbook and Casino, on all devices for all the users. We aim to maintain and strengthen our position as one of the world’s reliable online Casino and Sportsbook as gaming markets continue to evolve globally.

our policy

All private information we collect in NewBet is stored in the most secure manner possible. Under no circumstances will any collected data be transferred or sold to third parties. In rare cases where we may decide to use user data in some way, we will get a visitor’s consent beforehand. We can guarantee that we will do our utmost to protect a visitor’s privacy.

our vision

At NewBet, our focus is our players. We demonstrate this through innovation, fostering strategic partnerships, community outreach, encouraging responsible gambling, and creating exceptional entertainment experiences. Add a workforce of people who care passionately about what they do and where they work and you can see why we're confident in a great future where our mission and promise reflect everything we do.


For all customer queries, please email us at and quote your name and account number.
For all other queries, please email us at and we will ensure the correct person receives your email.
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