As a responsible gambling provider, we are committed to creating a safe and enjoyable online casino environment for our valued players.
Most online casino players gamble within their means and enjoy their time spent in the casino, however for some it can spiral out of control.

the 10 rules of
responsible gambling

If you choose to gamble – do it for entertainment purposes only

Treat the money you lose as the cost of your entertainment – and any winnings as a bonus

Set a time limit and stick to it – stop playing at that time, whether or not you are winning

Set a budget and stick to it – decide what you can afford to lose and how much you want to spend

Expect to lose – the odds are against you and loss is part of the game

Be aware of the signs of problem gambling – education is the best prevention

Make it a rule not to gamble on credit – never borrow money to play

Create balance in your life – gambling should never interfere with or substitute for friends, family, work or other activities

Never chase lost money – the chances are that the more you try to recoup your losses, the larger your losses will be

Make sure you are playing for fun – not out of necessity, habit, or to cope with emotional or physical issues

and support

Is gambling interfering with your work or other responsibilities?

Are you gambling more than you can afford to lose?

Have you borrowed money or sold anything to gamble?

Are you trying to make up for previous gambling losses?

Have you needed to gamble with larger amounts of money to get the same level of excitement?

Are you recovering from an addictive disorder?

Do you gamble under the influence of alcohol or other substances?

Have you ever gambled to escape worry, trouble or boredom?

Has gambling caused you any health problems, including stress or anxiety?

Has your gambling caused any financial problems for you or your family?


If you have answered yes to any of these questions, it may indicate that you may have an issue with compulsive gambling. Should this be the case, we recommend that you are honest with yourself and seek the relevant support to address any issues.

underage users

It is not permitted for under 18s to create an account or play at our casino.

We ask that you take reasonable steps to prevent any minors from accessing and playing in the casino:


  • Do not leave under 18s unattended near your computer or mobile when signed in to the casino
  • Do not allow persons under 18 to participate in any gambling activity
  • Do not share credit card or bank account details with under 18s
  • Do not use the 'Save Password' option when logging into the casino
  • Create separate profiles for everyone who uses your computer
  • Use child-protection software, such as Cyberpatrol, Net Nanny or CYBERsitter to block gambling sites from minors


If you know someone under the age of 18 who is registered with us or accessing the casino, please contact us immediately at security@casino.com. Anyone under 18 found playing will have their winnings removed and their account closed.

staff awareness

At NewBet, providing our players with a responsible gaming environment is one of our main priorities.

It is our responsibility to you to ensure that all of our staff are trained to recognise any signs of problem gambling and to take the necessary steps to protect our casino members.

To assist our players in playing responsibly, we provide a selection of options:

Account limits, Timeout periods, Self-exclusion periods 24/7 Customer Support Account tools to help you manage your gambling.

if you
have questions

If you require further information or feel you may have a gambling issue, please contact our Customer Support team who will be happy to assist you.

For customer queries, write us at support@newbet.com.

For other questions or offers, drop us a line at info@newbeet.com and we will make sure the right person receives your email. We're here to help 24 hours a day, 7 days a week.

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